How to File a Accident Claim With Infinity Insurance

How to File a Accident Claim With Infinity Insurance

By: Agavni Tulekyan | November 27, 2025 |

If you were recently involved in a car accident and either you or the other driver is insured through Infinity Insurance, you’re probably wondering, “How do I file a claim with Infinity?”

Whether you’re opening a first-party claim under your own Infinity policy or filing a third-party claim against a driver insured through Infinity, it’s crucial to know what steps to take after the accident and what information the insurer will need. Below, we break down the process and explain how an experienced car accident attorney can help protect your rights throughout your claim.

What to Do Immediately After a Car Accident

Before contacting Infinity or any insurance provider, take the following steps to preserve evidence and protect your claim:

• Call 911 if anyone is injured and request paramedics and law enforcement.

• Exchange names, contact information, driver’s license numbers, and insurance details with all involved drivers.

• Take clear photos of the scene, vehicle damage, license plates, debris, and any visible injuries.

• Collect contact information from witnesses.

• Seek prompt medical attention, many injuries take hours or days to appear.

Information You’ll Need to File an Infinity Insurance Claim

Having key information ready will make filing your claim much easier:

• Infinity policy number (yours or the other driver’s)

• Your full name, address, and driver’s license number

• Driver information for everyone involved:

  – Names and contact details

  – Insurance companies and policy numbers

  – Driver’s license numbers

• Date, time, and location of the collision

• A clear description of what happened

• Vehicle details for each car: make, model, and license plate number

• Photos of the scene, damage, and injuries

• Medical treatment details and provider information

• Police report number, if one was created

If you’re having difficulty obtaining a police report, Tulekyan Law can help. These reports often play a significant role in proving fault and supporting your claim with Infinity or its affiliated carriers.

Infinity Insurance Claims Contact Information

Because Infinity acts as an agency that partners with several insurance companies, claim filing depends on your specific policy.

If your policy number starts with 10 or 50 → file with Kemper:

Phone: (800) 353-6737

Online: Kemper Online Claim

Other common carriers associated with Infinity policies:

• Aspire General Insurance: (916) 306-1831

• Bristol West Insurance: (800) 274-7865

• Foremost Insurance: (800) 527-3907

• Progressive Auto: (800) 776-4737

If you're still unsure which company handles your claim:

Infinity Insurance Agency

Phone: (888) 608-1257

Online Claims: Infinity Claims

Should You Speak With Infinity Before Consulting an Attorney?

Like all insurance companies, Infinity and its partner carriers focus on minimizing payouts. Adjusters may request statements or recordings that later get used to reduce your compensation.

Before giving a recorded statement or accepting a settlement offer, speak with a qualified attorney. Tulekyan Law can:

• File your Infinity claim correctly and on time

• Handle all communication with adjusters

• Gather evidence to support liability and damages

• Negotiate for compensation that reflects your medical bills, lost income, property damage, and pain and suffering

Infinity Claims FAQ

How long do I have to file an Infinity Insurance claim?

Most insurers recommend filing as soon as possible. Reporting promptly helps protect your rights and speeds up the claims process.

Do I need a police report to file with Infinity?

You can file without a police report, but having one strengthens your claim. Police reports often contain critical details about fault and the circumstances of the crash.

How do I know which company handles my Infinity claim?

Infinity partners with multiple carriers. Your policy number usually determines where your claim goes. If you’re unsure, you can call Infinity directly for clarification.

What if an adjuster asks for a recorded statement?

You should speak with an attorney before agreeing to any recorded statement. These recordings can be used to undervalue or deny your claim.

What if I disagree with the settlement offer?

You are not obligated to accept the first offer. Tulekyan Law can negotiate on your behalf to pursue fair compensation.

Contact Tulekyan Law for a Free Consultation

If you were injured in a car accident and need help filing or managing your Infinity Insurance claim, the attorneys at Tulekyan Law are ready to assist.

Call Tulekyan Law or submit a request through our online contact form for a free consultation.

We’ll take care of the claims process so you can focus on recovering.

Reasons to Consider
Why Choose
Tulekyan Law 
Personal Injury 
Lawyers
Aggressive Advocacy
Proven Track Record
Unparalled Experience
Client-Centered Approach
Local Insight
No Fee Until We Win
Schedule A
Free Consultation
fill out the form

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Full Name*
Required Fields *
chevron-down